Shipping policy

Last updated 6 October 2026

Where we deliver

We deliver to the pincodes our courier partners serve. Enter your pincode in the order form: if we can deliver there, you will see the shipping charge and a delivery estimate. If we cannot, the form tells you before you pay.

Shipping charges

Shipping is charged at actual courier rates for your pincode and the weight of your parcel. Heavier parcels fall in a higher weight band, so a 2-bottle or 4-bottle parcel can cost more to ship than a single bottle. You see the exact shipping amount in the order form before you pay, and we do not add any other handling charge.

Dispatch

We normally hand your order to the courier within 1 to 2 working days of confirmed payment. Orders are not dispatched on Sundays or public holidays.

Delivery time

The estimate shown in the order form is the courier's estimate for your area. Actual delivery can take longer because of weather, strikes, festivals or courier delays that are outside our control.

Tracking

We share tracking details once your parcel ships. You can also message us on WhatsApp with your order number.

Please check your address and phone number

Couriers call the number you give us. If delivery fails because the address is wrong or nobody could be reached, please contact us. Sending the parcel again may need an additional shipping charge.

Damaged parcels

If your parcel arrives damaged or leaking, see our refund and cancellation policy.